Text message terms
Effective November 4, 2026
We only text business owners who agreed to it, and anyone can stop with one word. These terms cover every text we send.
Who gets which texts
Business owners using Header Works. If you opted in, we text you about your preview, your leads and your account: when your preview is ready, new leads, reminders about waiting leads, and replies to changes you asked for.
Customers of those businesses do not get texts from us. If you asked a local business for a quote through its website, any reply we send on its behalf comes by email.
Text messaging is being rolled out in stages, so some of these messages may not be active yet. No one receives them without opting in.
How you opt in
You opt in by ticking an unticked box on a web form, next to wording that says what you will receive. Ticking it is always optional: you can still submit the form without it. Agreeing to our Terms or Privacy Policy is not the same as agreeing to texts. Giving your number alone does not opt you in.
The details
- How often: message frequency varies. It depends on your leads and your account.
- Cost: message and data rates may apply. We do not charge recipients for texts. Check with your mobile carrier about your plan.
- Stop: reply STOP to any message to stop receiving texts from that number. You get one confirmation and then no more, unless you choose to start again by replying START.
- Help: reply HELP to any message, or email chris@headerworks.com.
- Carriers: mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
- Consent: agreeing to texts is never a condition of buying anything.
- Timing: new lead alerts and replies to something you just asked can go out right away. Reminders are only sent between 8am and 9pm in your local time.
- Eligibility: texts are only sent to US mobile numbers. You must be the subscriber of the number or authorized to use it, and at least 18 years old.
Your number and consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent will not be shared with any third parties, except the messaging providers and subcontractors that deliver the messages for us. We never sell phone numbers.
The rest of how we handle personal data is in our Privacy Policy.
Questions
Email chris@headerworks.com. If you believe you received a text by mistake, tell us the number and we will stop it and look into it.